Training Program Evaluation

Our client had worked for with representatives from different offices within the agencies to develop and provide training on a comprehensive method leveraging their system of record to expedite administrative…

Read more about the article Learning Management System (LMS) Automation
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Learning Management System (LMS) Automation

Our federal client conducted Leadership Development Programs aimed at preparing employees for leadership roles within various departments. Programs target four levels of audience, first level supervisors, middle managers, senior managers,…


Knowledge Management Infrastructure

Our federal client integrated SharePoint as its information repository and content management platform to enhance the use of mission-critical training content by its employees. The training team experienced difficulty with…


Service Desk Assessment

The IT Help Desk agents saw an influx of calls during and after business hours from the legal staff on preparation of legal documents. Legal document preparation was not the…